Emergency call-outs 24/7

Tree down or dangerous? 24/7 emergency help across Maidstone and Kent

Fallen, split or storm-damaged tree? Our qualified team will make it safe, clear it and take the waste away, for homes and businesses across Maidstone and Kent.

★★★★★ 5.0★ from 140 Google reviews

WhatsApp 07375 455138. If we’re up a tree when you call, leave a message and we’ll call you straight back.

Available 24/7. Out-of-hours call-outs cost more than standard daytime work.

Not an emergency right now? Get a free quote

For damaged or worrying trees that need sorting soon. If a tree is a danger to people or property right now, call 01622 925926.

📷 Got photos of the damage? After sending this, WhatsApp them to 07375 455138 so we can see it straight away.

Free, no-obligation quote. We only use your details to reply to this enquiry. See our privacy policy.

  • £5m public liability insurance, NPTC qualified
  • Available 24/7 for fallen and dangerous trees
  • Paperwork provided for your insurance claim
  • Waste removed by a registered waste carrier
  • NPTC qualified workforce NPTC qualified
  • City & Guilds qualified
  • £5m public liability
  • Registered waste carrier
  • Insurance paperwork provided
  • 24/7 emergency cover
If a tree has just come down

What to do right now

  • Keep everyone clear. Keep people, children and pets well away from the tree and anything it’s resting on.
  • Stay away from power lines. If the tree is on or near overhead cables, keep well back and call 105.
  • Don’t try to cut it yourself. Fallen and hung-up trees are under tension and can move without warning.
  • Call us on 01622 925926 or WhatsApp a photo to 07375 455138, and we’ll tell you what happens next.
Call 01622 925926
Tree surgeon taking down a damaged tree in sections
Emergency tree work

How we deal with a fallen or dangerous tree

We respond as quickly as we can, assess the danger and plan the safest way to deal with the tree, whether it’s on a house, a car, a fence, a driveway or a road.

Maidstone Tree Surgeons crew and van on an emergency call-out

Emergency assessment

We check the tree and its surroundings and decide the safest course of action to minimise risk and disruption.

Climber removing storm-damaged limbs

Storm-damaged trees made safe

Broken, split and hanging limbs removed, so trees that can be saved are left safe and stable.

Fallen tree trunk cut up after emergency removal

Fallen and dangerous tree removal

Fallen trees cleared and dangerous trees taken down safely, in sections where space is tight.

Tree surgeon working high in a tree

Securing the site

Warning signs and barrier tape to keep people safe. Where a tree is on a road, temporary traffic management may be needed.

Tree work in a park in Kent

Insurance paperwork

Damage recorded and photographed, with the documentation and logs your insurer needs for the claim.

Stump grinding after a tree removal

Clear-up and waste removal

Included as standard. As a registered waste carrier, we take the timber and green waste away and leave the area safe and tidy.

Why Maidstone Tree Surgeons

Why people call us in an emergency

Qualified arborists

NPTC and City & Guilds qualified. Work carried out to BS 3998 and LOLER compliant.

£5m insured, with paperwork

£5m public liability insurance, and the documentation you need for your insurance claim.

Available 24/7

Day or night, weekends and bank holidays. Based in Detling, just outside Maidstone.

Waste removal included

We clear up properly and, as a registered waste carrier, take the waste away and dispose of it responsibly.

Reviews

What our customers say

★★★★★ 5.0 from 140 Google reviews
★★★★★Maidstone Tree Surgeons have gone above and beyond to make the trees in my garden safe. Connor is highly skilled and knowledgeable, whilst also being unbelievably nice to deal with.Felicity RandolphGoogle review
★★★★★Excellent experience with Connor. Efficient communication throughout. They left our garden clean and tidy and we would not hesitate to recommend them to friends and family.Laura HibberdGoogle review
★★★★★The tree surgeons came today to our building garden and did an absolutely fantastic job… kept everything tidy at all times and they were very respectful of the residents and properties, on top of being extremely friendly!Anna Luiza VasconcelosGoogle review
★★★★★Connor and his colleague came out today to cut back our eucalyptus tree which covers our drive and our neighbours gardens… We really didn't know anything about tree surgery and it's been hassle free and easy… really professional, great clean up and top service!Scott BittlestoneGoogle review
★★★★★Connor and his team did an excellent and professional job clearing a 2 acre site, very pleased, did a great job tidying up afterwards too, would highly recommend.Paul PauldingGoogle review
★★★★★Very happy with the service from Maidstone Tree Surgeons. They were very tidy and professional and did a really good job at topping my trees. 100% would recommendLinda BarnettGoogle review
How it works

Three simple steps

Call or WhatsApp us

Call 01622 925926 or WhatsApp a photo of the damage to 07375 455138, any time of day or night.

We make it safe

We assess the tree, secure the area and deal with the immediate danger first.

We clear up and send the paperwork

Waste taken away, the site left tidy, and the documentation provided for your insurance claim.

Areas covered

Emergency tree surgeons in Maidstone and across Kent

We’re based in Detling, just outside Maidstone, and cover towns and villages across Kent, including:

Near our Detling base

  • Detling
  • Bearsted
  • Hollingbourne
  • Stockbury
  • Bredgar
  • Grove Green
  • Boxley
  • Thurnham

Maidstone & nearby

  • Maidstone
  • Allington
  • Aylesford
  • Loose
  • Coxheath
  • West Malling
  • Kings Hill
  • Lenham

Further afield

  • Sittingbourne
  • Medway
  • Tonbridge
  • Ashford

Not sure if you’re in our area? Call 01622 925926 or message us on WhatsApp.

FAQ

Emergency tree work: common questions

Are you really available 24/7?

Yes. We take emergency call-outs 24 hours a day, 7 days a week, including evenings, weekends and bank holidays. Call 01622 925926. If we’re up a tree and can’t answer, leave a message and we’ll call you straight back, or WhatsApp a photo to 07375 455138.

How much does an emergency call-out cost?

Every job is different, so we give you a quote for the work rather than a fixed price. Out-of-hours call-outs (evenings, weekends and bank holidays) cost more than standard daytime work. We’ll talk it through with you before we start.

What should I do while I wait for you?

Keep everyone, including children and pets, well away from the tree and anything it’s resting on. Don’t try to cut it or move it yourself. If it’s touching or near power lines, stay well back and call 105 (the free power cut and electricity emergency number). If it’s blocking a road and causing immediate danger, call 999.

Can you help with my insurance claim?

Yes. We can record and photograph the damage and provide the paperwork and logs your insurer needs for the claim.

Do you make storm-damaged trees safe, or only remove them?

Both. Where a tree can be saved, we remove broken and hanging limbs and make it safe. If it can’t be saved, we take it down safely, in sections where space is tight.

Do you take the waste away?

Yes. Clearing up and waste removal are included as standard. We’re a registered waste carrier, so everything is disposed of properly and the site is left safe and tidy.

Are you insured and qualified?

Yes. We carry £5m public liability insurance, our team is NPTC and City & Guilds qualified, and we work to BS 3998.

Do you need permission to remove a protected tree in an emergency?

Trees covered by a Tree Preservation Order (TPO) or in a conservation area normally need council consent, but there are exceptions for work needed to make a dangerous tree safe. We’ll advise you and only do what’s needed to remove the danger, and help you let the council know.

Tree down or dangerous? Call us now

Available 24/7 across Maidstone and Kent. If we’re up a tree, leave a message and we’ll call you straight back.

Not urgent? Send the quick form for a free, no-obligation quote.