General Questions
Q: What areas do you cover?
A: We’re based in Detling, just outside Maidstone. We cover Maidstone and the nearby villages first, including Bearsted, Detling, Hollingbourne, Grove Green, Stockbury, Bredgar and Loose, and we work across the rest of Kent, including Sittingbourne, Allington, West Malling, Tonbridge and Sevenoaks.
Q: Are you fully insured?
A: Yes. Maidstone Tree Surgeons Ltd carries £5m public liability insurance, and all our work is carried out to British Standard BS3998 for tree work.
Q: Do you provide free quotes?
A: Absolutely. We offer free, no-obligation quotes on all jobs.
Q: Do you take the waste away?
A: Yes. Clearing up and taking the waste away is part of the job, and as a registered waste carrier we dispose of it properly. If you’d like to save money, we can leave the waste on site for you instead, such as logs for a wood burner or woodchip for your borders. Just tell us when we quote.
Tree Work Services
Q: Can you remove a tree completely?
A: Yes. We provide safe and efficient tree felling and dismantling.
Q: Do you do stump grinding?
A: Yes. We have specialist stump grinding equipment for all sizes of stumps.
Q: What’s the difference between crown reduction and crown thinning?
A: Crown reduction reduces the size of the tree, while crown thinning removes select branches to reduce density and improve light.
Q: Will you need access through my house?
A: No. We always aim to use side or rear access.
Pricing & Payments
Q: How much does tree surgery cost?
A: Costs depend on tree size, complexity, access, and waste removal. We provide a clear written quote before work begins.
Q: Do you charge VAT?
A: Yes, VAT is applied to all our services and shown clearly on quotes and invoices.
Q: What payment methods do you accept?
A: Bank transfer, debit/credit card, Apple Pay, Google Pay, cheque, and cash. Payment terms are 7 days.
Safety & Permissions
Q: Do I need permission to have my tree cut down?
A: Trees may be protected by a TPO or in a Conservation Area. We can check and handle applications for you.
Q: Are your staff qualified?
A: Yes. All staff are fully trained, NPTC qualified, and experienced.
Q: What happens in an emergency?
A: We offer a 24/7 emergency call-out service for dangerous or storm-damaged trees.
Aftercare & Advice
Q: Will my garden be left tidy?
A: Yes. We pride ourselves on leaving every site clean and tidy.
Q: Can you give advice on tree health?
A: Definitely. We can assess the health of your trees and recommend pruning, treatment, or removal.
Q: Do you offer regular maintenance services?
A: Yes. We provide scheduled maintenance for both domestic and commercial clients.
- Sittingbourne
- Tonbridge
- Sevenoaks
- Snodland
- Lenham
- Rochester
- Canterbury
- Faversham
- Isle of Sheppey
Get in touch today
Use our quick and easy request form to book a quote! Alternatively, please give us a call on the phone number below. (Please be aware that we can’t answer the phone whilst in a tree but leave a message and we’ll get back to you).
- office@maidstonetreesurgeons.co.uk
- 01622 925926
- 07375 455138
- Maidstone, Kent, ME14 3JN
We are a dedicated, hardworking team that takes pride in delivering exceptional customer care. This includes offering honest advice, free, no-obligation quotes, and a dedicated aftercare service. Our tree surgeons listen carefully to your needs and concerns, make an assessment and recommend the best solution with an eye on aiding conservation in the local area. We also balance your objectives with tree health and legal regulations. Whether you need an emergency tree surgeon to help with dangerous tree removal or a fallen tree or wish to schedule routine tree surgery, hedge cutting or stump grinding, you receive the same high level of service. Our team has even carried out several cat and drone rescues for the public, and we have many clients who are happy to recommend us.
When you choose Maidstone Tree Surgeons Ltd, you have access to:
- Live video quotations
- NPTC and City & Guilds qualified arborists
- Health and safety-conscious services
- Single and double rope climbing techniques
- Tree work completed to BS 3998 standards
- Services compliant with the Lifting Operations and Lifting Equipment Regulations (LOLER)
- Domestic and Commercial Tree Surgery
